Integrated Management Systems (IMS)

Khawaja Asif Mushtaq
SPHRi, SHRM-SCP, Lead Auditor

HR and Management professional and a technical expert of International Organization
For Standardization ISO-Geneva serving at different roles in Human Resource
Management Standards Development Committee TC-260 , Health & Safety TC-283 and
Collaborative Business Relations Management TC 286. He has a tremendous
contribution in Recruitment and Selection Standard, Knowledge
Management-Requirement Standard, Learning and Development, Corporate
Governance, Educational Organisation Management System Requirements Standard.
He is a Chairman of National Standards Committee on Occupational Health and Safety
Pakistan PSQCA. He has a vast experience in strategic and operational HR including
general management in manufacturing and service sector. Served locally as well
internationally in different projects of Management and Organizational development . A
professional member of SHRM and having a passion for volunteer work for civil society
and HR profession.He has HR consultancy projects successful completion in Pakistan
and abroad as well , which covers strategic management, recruitment, training , policies
and procedures development. He is a professional NLP, hypnosis and stress
management expert with own customised techniques to manage stress and depression.
Apart of this he is a coach , mentor and Business Research with own Research
publications on various topics.

Jack XIN YAO
Mr. Xin YAO (Jack YAO) – China
Secretary-General, CCPIT Commercial Sub-council
Secretary-General, CAS Trade in Services Branch
President, Asia Council for Small Business (ACSB)
1st Vice President, Asia Marketing Federation (AMF)

Mr. Xin YAO (Jack YAO), Certified Management Consultant (CMC), Certified Professional Marketer (CPM-Asia), graduated from MBA in Université Paris 1 Panthéon-Sorbonne, now serves as Secretary-General of China Council for the Promotion of International Trade (CCPIT) Commercial Sub-council, and Secretary-General of China Association for Standardization (CAS) Trade in Services Branch. He was elected as the 1st Vice President of Asia Marketing Federation (AMF) in 2020 and was elected as the President of Asia Council for Small Business (ACSB) in 2021.
He is also a member of the Committee of Experts on the Revision of the National Occupational Classification (note: designated by Ministry of Human Resource and Social Security, P.R.China ), the member of the National Steering Committee for Employment and Entrepreneurship of University Graduates(note: designated by Ministry of Education, P.R.China ) and the member of National Vocational Education and Teaching Steering Committee for Foreign Trade and Economics (note: designated by Ministry of Education, P.R.China ).
He has 16 years of experience in service and management standardization. Now he is active as an expert or liaison representative in several technical committees of ISO as followed:
1. ISO/TC 228 “Tourism and related services”
2. ISO/TC 232 “Education and learning services”
3. ISO/TC 260 “Human resource management”
4. ISO/TC 286 “Collaborative business relationship management”
5. ISO/TC 309 “Governance of organizations”
6. ISO/TC 312 “Excellence in service”
7. ISO/TC 321 “Transaction assurance in E-commerce”
8. ISO/TC 324 “Sharing economy”
And he is also convenor and project leader in several technical committees of ISO as followed:
1. Convenor, ISO/TC 260/AHG “Flexible work in the gig economy”
2. Convenor, ISO/TC 286/AHG1 “CBRM in the service sector”
3. Convenor, ISO/TC 309/AG1 “Communication and engagement”
4. Convenor, ISO/TC 324/TG2 “Communication and engagement”
5. Convenor, ISO/TC 324/WG3 “Provider verification”
6. Convenor, ISO/TC 228/WG19 “Online travel agency (OTA)”
7. Convenor, ISO/TC 228/WG20 “Exhibition and convention”
8. Project Leader, ISO/TS 42502 Sharing economy – Guidelines for provider verification on digital platform
9. Project Leader, ISO/PWI 32121 Transaction assurance in e-commerce – Terms of use
10. Project Leader, ISO/TS 44006 Collaborative business relationship management — Guidelines for university business collaboration
11. Project Leader, ISO/PWI 44008 Collaborative business relationship management — Guidelines for trade promotion organization (TPO) and national standards body (NSB) collaboration
12. Project Leader, ISO/IWA 36 Guidelines for contactless delivery services
13. Project Leader, ISO/IWA 40 Guidelines for virtual kitchen services
14. Project Leader, ISO/IWA 41 Guidelines for live streaming marketing service
15. Project Leader, ISO 9468 Tourism and related services — Online travel agency (OTA) — Guidelines for online accommodation booking platform services
16. Project Leader, ISO 25639-1 Exhibitions, shows, fairs and conventions — Part 1: Vocabulary

In recent years, he has participated in developing around 100 International Standards, National Standards, Sectoral Standards and Association Standards.

M. Zubair Tabassum
Auditor & Trainer

DAS/SNR approved auditor for ISMS/ITMS | IRCA Approved Tutor for
QMS/OHSAS/EMS/FSMS/ISMS- IQMS-UK. | IRCA Registered Auditor ISO 9001 |
SNR-UK approved auditor for QMS/OHS/EMS/ISMS/BCMS/FSMS/ISMS | ISO
9001:2008/2015 Auditor/Lead Auditor Course | ISO 14001:2004/2015 Lead
Environmental Assessor Course | OHSAS 18001:2007, ISO 45001:2018 Auditor/Lead
Auditor Course | International General Certificate (Distinction) – NEBOSH UK |
NEBOSH Idip Unit “A,B,C” | IOSH Managing Safely V.4.0 | HABC LEVEL 2 FOOD
SAFETY | Trainer for NEBOSH IGC Qualifications | Trainer for Assessment standard
like Lab accreditation – ISO 17025 for IQMS-UK | Trainer for HABC Trainings | Certified
Food Safety Manager – National Productivity Organization (NPO) | YUM FSCC
SPECIALIST – NSF Retail Auditor Academy | Conducted above 300 man-day audits of
QMS/OHSAS/Food Safety/EMS/ISMS | Already Conducted training of 100 batches on
QMS, OHS & NEBOSH | Human Resource Management – VU

Integrated Management Systems (IMS)

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